Finding the right nanny can feel overwhelming, especially in a hot market. We hear from parents not only in the Seattle area but from across the US who are struggling to find the right provider for their family. There often seems to be a real imbalance between the number of families seeking childcare and the number of providers offering care.
If you’re short on time or simply want an expert to manage the search for you, our Concierge Service can help. Below, we walk through how our Concierge Service works and how we’re able to find nanny candidates so quickly (hint: it helps to have an entire team working on your search!).
Nannies – if you would like to hear about the families we are working with through the Concierge Service, please reach out and let us know!
Here’s a closer look at how the Concierge Nanny Search Service that Nanny Parent Connection offers works. It’s one of our latest services, designed to take things off the plate of busy parents. Our Search Team handles the entire process from start to finish. We search for candidates, complete the due diligence on the chosen candidate, and work with your family to make the process of hiring and working with your nanny seamless.
You’re going to want to use the Concierge Service if you just don’t have time to run the search yourself. There are lots of options for places to search. Sometimes parents are busy working, and sometimes there are family situations that don’t allow for time to search on your own. That is one of the reasons why you would want a hand with your nanny search.
Another great reason to hand off the search is if you need a nanny urgently, perhaps you had a schedule change and your current nanny can no longer accommodate the hours you need care for. If you need an expedited nanny search, that is a great time to hand off to a team who can help facilitate that search quickly and help you get a nanny fast.
Another reason you would want to hand off to a professional to help with your nanny search is if you’ve tried searching already and you just haven’t been able to find the care provider you’re looking for.
Any one of those three situations above would be a great reason to reach out and try our Concierge Service.
Here’s a little bit about the search process. We begin by doing a large-scale search for nanny candidates. In addition to the large-scale search, we also tap into our network of hundreds of nannies that we have developed relationships with. All week long, we’re interviewing unique providers, and we also have many candidates reaching out to let us know that they’re available or about to be available. People send us their resumes, so we’re always finding out what candidates are looking for, letting them know we’re looking on their behalf, and adding them to our database.
When we connect with candidates about your position, we interview the top and most qualified candidates with a phone interview, so we can find out a little bit about their personality and learn more about their background and qualifications. We learn things like how COVID-safe they are, confirm if they’re vaccinated, their approach to care, their available start date, and what they’re looking for in a family. We also note if they have any special certifications or skills like a foreign language, and if your family has any special requirements, we learn more about that from the nanny candidate.
If after the phone interview everything sounds like it would still be a match for the family, we then send a summary of our interview notes along with the candidate’s resume to the family for review. The family receives all of that information, and if they decide the candidate might be a good fit, they go ahead and contact that candidate directly to set up a time for an interview. Our team will keep going through that process until the family finds somebody they would like to move forward with.
If after the interview the family wants to proceed with hiring the provider, we send the offer letter template and the nanny’s contract template so that the family can begin customizing those to their liking. Once the nanny signs and returns the offer letter, we reach out to the nanny candidate to begin the vetting process, completing the reference checks and the background check. We also gather their documentation for the family, such as their driver’s license, CPR/First Aid certification, and any other needed documentation.
Once we gather all of that, we send it together to the family so that they have everything for their records. Once that process is complete, we note down the nanny start date. Once the nanny begins working with the family, that kicks off our 60-day guarantee. For the first 60 days the nanny works with the family, we guarantee their employment. So if for any reason the nanny does not work out with the family, we will run a replacement search at no charge. You can feel confident that when you use our Concierge Service, you will end up with a candidate that works well for your family. And if for any reason they don’t, we will find someone who does.
How do you get started if you’re interested in the concierge nanny search service?
This form asks you for some basic information about your family and what type of child care you are looking for. That’s going to include things like schedules, information about the children, a little bit about the personality of your family, the pay rate you have in mind, if you have any pets in the home, and more.
Once we get that information, we will reach out via email within 24 hours. We’ll connect with you so that we can set up a time for a phone consultation. During that time, we’d be happy to answer any questions you may have about how the Concierge Service works. We may also ask some more questions and get more detailed information about the type of care provider you’re looking for.
After our call, we send the Concierge Service contract your way so that you can review the details of everything. You can get a sense for timelines and have everything you need, so that if you would like to move forward, you just send the contract back signed. You submit payment via the link that was sent over with the contract, and that launches the creation of your job description, which we use to “advertise” your position. We send that over for your review, and you let us know if there are any edits. Once that’s finalized, your job search goes live!
Within a few hours to a few days, we will begin presenting candidates to your family.
We hope this gives you a clear sense of how our Concierge Service works. If you have any further questions, please feel free to reach out, and we’d be happy to help.